Billing Details
Your billing details are the company name, invoice email address, and postal address that appear on every EventWorks invoice. Keep these up to date so that invoices reach the right inbox and match your accounting records.
Getting There
- Go to Settings > Billing
- The Billing details panel sits at the top of the page
What You Can Edit
Click Edit billing details in the top-right of the panel to open the editor.
| Field | Description |
|---|---|
| Registered company name | The legal name that appears on your invoices. |
| Invoice email address | Where new invoices, payment receipts, and Direct Debit notifications are sent. |
| Address line 1 | Required. First line of the invoice address. |
| Address line 2 | Optional. |
| Address line 3 | Optional. |
| City | Required. |
| Region | Optional. State, county, or province. |
| Postcode | Required. |
| Country | Optional but recommended — used for tax purposes. |
All of these fields show on your invoices exactly as you enter them here.
Updating Your Details
- Click Edit billing details
- Update the relevant fields
- Click Save billing details
Changes apply to future invoices only — previously issued invoices keep the details that were correct at the time they were sent.
Tip: If you've recently set up a Direct Debit mandate, update your billing details before your next invoice is generated so the new address appears on the new invoice and the Direct Debit collection notice.
Frequently Asked Questions
Q: Can I send invoices to more than one email address?The Invoice email field accepts a single address. If you need invoices delivered to a shared inbox (e.g. accounts@yourcompany.com), enter that instead of a personal address.
No. Existing invoices keep their original details. The new details apply from your next invoice onwards.
Q: I've moved offices — do I need to do anything else?Updating your billing details here is enough — there's no need to reset your Direct Debit mandate just because your address has changed.